Non-forex symbols don't update data

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vaedsmm
11
vaedsmm  
MSFT, IBM, BTCUSD, AIG and other non-forex symbols don't update market data. Stuck at "Waiting For Update" message.
Eleni Anna Branou
Moderator
6643
Eleni Anna Branou  
vaedsmm:
MSFT, IBM, BTCUSD, AIG and other non-forex symbols don't update market data. Stuck at "Waiting For Update" message.

You have to login with a demo or real account in order to get rid if this message.

vaedsmm
11
vaedsmm  
Eleni Anna Branou:

You have to login with a demo or real account in order to get rid if this message.

I am logged in.
Sergey Golubev
Moderator
106134
Sergey Golubev  
vaedsmm:
I am logged in.

Close the chart and relogin to your account once again, after that - open those charts again.
If still problem - check internet connection, if internet is fine so contact with the broker.

Michael Maggi
1853
Michael Maggi  

Is the market for the stock open?  You will get that on new charts if the market is not open until there is an update.

For Bitcoin, your broker may have the symbol but not supply the data anymore.  Some brokers have dropped support for it after last December crash.

You will get that permanently for futures contracts that expired.

Also, are you getting Stocks or CFDs on Stocks? Some brokers don't offer both.

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