why Mql5 cancelled the cent account from rating ?

[Abdallah Elsracby]

I had a signal from 6 months , and after i tired to get a rating on the top 5 signal at mql5 , the site is cancelled my rating >>> why !!! >>> you can do that on the new signal <<< what about the signal from years who tired to them signal ??!!!!

[Sergey Golubev]

Abdallah Elsracby:
I had a signal from 6 months , and after i tired to get a rating on the top 5 signal at mql5 , the site is cancelled my rating >>> why !!! >>> you can do that on the new signal <<< what about the signal from years who tired to them signal ??!!!!

you can write to the service desk about it.

[Abdallah Elsracby]

Sergey Golubev:

you can write to the service desk about it.

Unfortunately, I have written them and have not responded

[Eleni Anna Branou]

Abdallah Elsracby:

Unfortunately, I have written them and have not responded

These are not exactly working days, are they?

You should wait until Monday for a reply.

[Abdallah Elsracby]

Eleni Anna Branou:

These are not exactly working days, are they?

You should wait until Monday for a reply.

I know but I messaged them from friday A.m

I will wait to monday but what can i do if them refused to rate my signal again ??

I cannot rebuild my signal from the beginning 

[Eleni Anna Branou]

Abdallah Elsracby:

I know but I messaged them from friday A.m

I will wait to monday but what can i do if them refused to rate my signal again ??

I cannot rebuild my signal from the beginning 

I don't know if this is a new policy for all cent account signals, or is it just yours ?

You should ask them that too.

[Abdallah Elsracby]

Eleni Anna Branou:

I don't know if this is a new policy for all cent account signals, or is it just yours ?

You should ask them that too.

i found this signal 

https://www.mql5.com/en/signals/<>

it has the same broker and cent account and had a rating !!!!

[Eleni Anna Branou]

Abdallah Elsracby:

i found this signal 

https://www.mql5.com/en/signals/<>

it has the same broker and cent account and had a rating !!!!

Do you have a drawdown of more than 30% at the moment (from open trades) ?

Because this is a reason for excluding your signal from rating temporarily.

[Abdallah Elsracby]

No I know That , the draw down 24 % 

when i made edit to the signal it show at the price of signal ( Free ) 

[Eleni Anna Branou]

Abdallah Elsracby:

No I know That , the draw down 24 % 

when i made edit to the signal it show at the price of signal ( Free ) 

Is it a demo or a real account signal ?

[Abdallah Elsracby]

Real account my rating was the top 10 metatrader 4

and now nothing