Download MetaTrader 5

MT5 not run!!!

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matrix2010
5
matrix2010  

Dear,

I use Windows XP Pro + SP3. 

I installed MT4 & MT5. MT4 is working fine. But, when I clicked MT5 icon, nothing happened.

How can I correct this problem? How can I debug MT5? Is there any logging file?

I monitor it by procmon program. But I can't understand the problem.

Please help me!

Thanks a lot.

Alexey Da
Moderator
6652
Alexey Da  

Write ticket to ServiceDesk. Please describe as full as possible folowing information:  

  1. Your CPU type
  2. Where did you get installer of MT5?
  3. Which folder did you install MT5?
  4. Do you have full access to this folder?
  5. Were any warnings appeared during installation proccess?
  6. Is in terminal folder any log file(s)? If file(s) is exist please attach it to ticket.
Documentation on MQL5: Standard Constants, Enumerations and Structures / Environment State / Client Terminal Properties
  • www.mql5.com
Standard Constants, Enumerations and Structures / Environment State / Client Terminal Properties - Documentation on MQL5
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