chart frozen

[nour11]

hey guys can anyone help with this issue everytime when i set the chart to a 1 wik or 1d time frame its frozen, could anyone please help me with that i trited to reinstall  mt5 and nothing changed it still the same problem !! 

[Sergey Golubev]

Did you connect MT5 to the broker?
Just some links about how to do it:

MetaTrader 5 Help - Open an Account

MetaTrader 5 Android OS Help - Opening a Demo Account 

MetaTrader 5 iPhone/iPad Help - Connecting to an Account and Opening a Demo Account