copy trade not working

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bpeti16
15
bpeti16  

Hi there,


Im sure there is someone out there who could help. I have subscribed to a signal, a paid the fee via PayPal, everything had been set up correctly but the trades are not being copied to my account. I spoke to my broker they dont know what is wrong, I double checked everything but I havent found anything. The signal provider places trades every day but they are not being copied for some reason. Any idea what it could be? Thanks very much for your help.

Eleni Anna Branou
Moderator
6682
Eleni Anna Branou  
bpeti16:

Hi there,


Im sure there is someone out there who could help. I have subscribed to a signal, a paid the fee via PayPal, everything had been set up correctly but the trades are not being copied to my account. I spoke to my broker they dont know what is wrong, I double checked everything but I havent found anything. The signal provider places trades every day but they are not being copied for some reason. Any idea what it could be? Thanks very much for your help.


Please check the step by step guide:

1. Register a MQL5 account: https://www.mql5.com/en/auth_register 

2. Open your MT4 platform and go to Menu >> Tools >> Optios and click on the Community tab. There you put your Login and Password of your MQL5 account and click OK.

 

 

 

3. Go to the search area of your MT4 platform, on the upper right corner (where the magnifying glass is), type in the name of the signal you want to subscribe and click Enter.

 

 

 

4. You will see lower, in the Terminal Window of your MT4 platform, the results of your search. Click on the name of the signal you want to subscribe. 

 

 

 

5. Click on the green Subscribe for $$ USD button on the right side of your MT4's Terminal Window.

 

 

 

6. Select the payment method and complete payment for your subscription.

7. In the Options >> Signals window that opens, tick the following options:

 

 

 

  • Agree to the terms of use of the signals service
  • Enable real time signal subscription
  • Copy Stop Loss and Take Profit levels
  • Synchronise positions without confirmations

8. In the Use no more than: ...... of your deposit (95% maximum) field below, put the percentage of your capital, you want to participate in signal's copying.

9. In the Stop if equity is less than: ...... field, put the amount of your capital, you want to preserve, or leave it empty. 

10. In the Deviation/Slippage field, select an option and click OK in the Options window to close it.

11. Now you have completed the subscription process and the only thing you need is a VPS (Virtual Hosting) in order to copy the signal 24/7 without having your MT4 platform open all day long. 

12. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

 

 

 

13. In the Virtual Hosting window that opens, click Next, then Next again, select the VPS with the lower Ping, ms value (right side of window) and click Next.

14. Select your payment plan for 1, 3, 6 or 12 months, tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next.

15. Complete your payment for the VPS Service and you are done. 

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