$178/month for Advanced Elite subscription
WHO OF YOU TSD GUYS CAN HELP ME WITH THIS "PROBLEM"?!
I've paid $178/month for the Advanced Elite subscription. Sent a detailed email to tsd-support@forex-tsd.com AND sales@forex-tsd.com 48 hours ago - NO REACTION, NO ANSWER, NO REFUND OF THE $356 I'VE PAID TOO MUCH!
..smells like scam!
As far as I see you are a member of advanced section and you can access it
And as far as the exceed payments : those are not reducted from your account by TSD. Those are payments you made through paypal and you should solve that issue with a paypal
PS: I think you should contact the sales department (using this form : Contact Us - Forex-TSD ) and solve all the issues with them. I have sent them your inquiry from this post so yu should get an answer from them
all the best
Thanks for your answer mladen but I've contacted the sales department (sales@forex-tsd.com ?!) 48h ago - no reaction, no answer, nothing!
Mistakes can happen, nobody is perfect but it's absolutely no way to ignore such mails
Thanks for your answer mladen but I've contacted the sales department (sales@forex-tsd.com ?!) 48h ago - no reaction, no answer, nothing! Mistakes can happen, nobody is perfect but it's absolutely no way to ignore such mails
Cyrus7
This is the answer that I got :
2013-05-08 20:49:13 he subscribed to Elite Advanced without trial 7 days
he made 2 subscriptions and this is the reason
As far as I know they are going to contact you too
regards
2 subscriptions for 1 User .. sounds interesting - waiting for the answer.
2 subscriptions for 1 User .. sounds interesting - waiting for the answer.
As far as I know you should cancel one of the subscriptions (since those are two different types of subscriptions) with paypal, but that is just a guess. As I said, I am not connected to the sales department and don't know how these cases are solved. Hope they will tell you more in an official sales department contact
All this time I thought Mladen WAS forex tsd 
All this time I thought Mladen WAS forex tsd
And I thought that it would be impossible to have 2 subscriptions for one user. Why should I order 2 Advanced Elite subscriptions?!?!
mladen, you should hire more employees for your sales dept. - they're too busy to answer mails.
And I thought that it would be impossible to have 2 subscriptions for one user. Why should I order 2 Advanced Elite subscriptions?!?! mladen, you should hire more employees for your sales dept. - they're too busy to answer mails.
Cyrus7
I am not the owner of TSD and I am not the one deciding of how many employes are there
As of subscriptions : as I am told (and that is what I posted - that was the answer that I got) subscription WITH trial period and a subscription WITHOUT a trial period are two different things. So it is not one subscription applied two times, but one user with two subscriptions for two different things
As of answers : I am answering here. What is the sales department doing is not something I can influence - as I said : I am not the owner of this site
regards
Mladen
Dear Cyrus7,
The accounting issue is currently being solved. We apologize for the possible inconveniences this could have caused and for the delay to solve it. You will receive a confirmation e-mail from the accountant service today.
Best regards.
thanks mladen and Carlos, refund received!
- Free trading apps
- Over 8,000 signals for copying
- Economic news for exploring financial markets
You agree to website policy and terms of use
WHO OF YOU TSD GUYS CAN HELP ME WITH THIS "PROBLEM"?!
I've paid $178/month for the Advanced Elite subscription. Sent a detailed email to tsd-support@forex-tsd.com AND sales@forex-tsd.com 48 hours ago - NO REACTION, NO ANSWER, NO REFUND OF THE $356 I'VE PAID TOO MUCH!
..smells like scam!