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the terminal shut down ?

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yalewang
606
yalewang 2016.05.21 05:51 
when I add a template to a chart ,the teminal shut dowan suddently ,and the log record nothing innormal .
Carl Schreiber
6585
Carl Schreiber 2016.05.21 07:48  
YALEWANG:
when I add a template to a chart ,the teminal shut dowan suddently ,and the log record nothing innormal .
I would send the template to the service desk with a description what happens
honest_knave
Moderator
2182
honest_knave 2016.05.21 09:03  
One specific template, or any template?
yalewang
606
yalewang 2016.05.23 12:21  
I t is a custom template ,made myself ,compose of several custom indicator and An EA .
Keith Watford
Moderator
9604
Keith Watford 2016.05.23 12:58  
Do you mean that the terminal closes down or the platform freezes?
yalewang
606
yalewang 2016.05.23 23:14  

It was closed .when attached ithe template to chart  at any time include the market was closed .

my computer has enough memory to use .

Fernando Carreiro
2350
Fernando Carreiro 2016.05.23 23:42  

Your template probably includes a misbehaving custom indicator. You will have to clear/delete the default charts so that MetaTrader can open without incident

To delete the opening charts so that MetaTrader starts properly again, navigate to the folder "profiles\default" under the MetaTrader folder, and delete any ".chr" files and any ".wnd" files you find there.

Once you are able to start MetaTrader properly, you will have to delete the offending template and rebuild it again, but properly this time without the misbehaving indicator.

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