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David Thomas
7
David Thomas 2015.09.23 12:44 

I downloaded MT4 Build 880 on 20/09/15 and discovered that I had lost access to stock market index charts and data feed. This was a normal build update on my Demo account. I therefore uninstalled MT4 in order to start again. I have tried downloading and installing MT4 from various sites but the installation just won't proceed. I get stuck on the initial Terms and Conditions page which has only the Cancel button lit, meaning I can't hit the Next button to continue the installation. This has happened on 4 different sites now. What is preventing the installation?


Also, on my other machine, which is MT4 Build 840, I notice that all the stock market index data and charts has suddenly gone missing, except for the DAX. What on earth is going on?

Keith Watford
Moderator
7987
Keith Watford 2015.09.23 21:39  
Orion99:

Also, on my other machine, which is MT4 Build 840, I notice that all the stock market index data and charts has suddenly gone missing, except for the DAX. What on earth is going on?

I have seen this before with one broker.

Indexes are often futures and so have a delivery date. Once the delivery date is reached, it is no longer possible to trade in that instrument.

A new futures instrument is created, but there is often a gap between the old one being deleted and the new one being created by the broker. 

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