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Improve your rating. Execute orders in Freelance service!
Ai Lik Tey
152
Ai Lik Tey 2014.07.16 19:39 

Hi there,

I am having some issues with a broker. They are claiming that I executed some trades that I didn't. I am searching online for documentation about the log entry "close all trades by".
- Do anyone knows how can this instruction be done on a mobile phone?
- Furthermore, even though it says "close all orders EURCAD", it didn't close all. Only some of them. And some comments were added to the orders. "partial close".
- The orders were closed on the same time (within 200ms), but the prices run >30pips. And the price of the closing are different from the price on the chart (at that time, the chart M1 candle is only 1.2pip long).

2014.07.10 20:41:38.226 117.136.40.35 '123456': login (589, iphone, dc: 0, cid: 46a73c7d13e11c4405486e28fb343ca5, ping: 288 ms)
2014.07.10 20:53:30.711 117.136.40.35 '123456': close all orders 'EURCAD-'
2014.07.10 20:53:30.712 : request from '123456' (close all trades by 'EURCAD-')
2014.07.10 20:53:31.095 : confirm '123456' close all trades by 'EURCAD-'
2014.07.10 20:53:31.112 117.136.40.35 '123456': order #24626395, sell 0.35 EURCAD- at 1.44628
2014.07.10 20:53:31.112 117.136.40.35 '123456': close order #23337730 by #24574758 at 1.44628 completed
2014.07.10 20:53:31.127 117.136.40.35 '123456': order #24626398, buy 0.15 EURCAD- at 1.53551
2014.07.10 20:53:31.128 117.136.40.35 '123456': close order #23395659 by #24626395 at 1.44628 completed
2014.07.10 20:53:31.142 117.136.40.35 '123456': order #24626401, sell 0.35 EURCAD- at 1.44701
2014.07.10 20:53:31.142 117.136.40.35 '123456': close order #24626398 by #24574978 at 1.44701 completed
2014.07.10 20:53:31.157 117.136.40.35 '123456': order #24626404, buy 0.15 EURCAD- at 1.52713
2014.07.10 20:53:31.157 117.136.40.35 '123456': close order #23777402 by #24626401 at 1.44701 completed
2014.07.10 20:53:31.172 117.136.40.35 '123456': order #24626407, sell 0.35 EURCAD- at 1.44728
2014.07.10 20:53:31.172 117.136.40.35 '123456': close order #24626404 by #24574090 at 1.44728 completed
2014.07.10 20:53:31.187 117.136.40.35 '123456': order #24626410, buy 0.15 EURCAD- at 1.52548
2014.07.10 20:53:31.187 117.136.40.35 '123456': close order #23777681 by #24626407 at 1.44728 completed
2014.07.10 20:53:31.203 117.136.40.35 '123456': order #24626413, sell 0.35 EURCAD- at 1.44778
2014.07.10 20:53:31.204 117.136.40.35 '123456': close order #24626410 by #24571322 at 1.44778 completed
2014.07.10 20:53:31.219 117.136.40.35 '123456': order #24626416, buy 0.15 EURCAD- at 1.51470
2014.07.10 20:53:31.220 117.136.40.35 '123456': close order #23904305 by #24626413 at 1.44778 completed
2014.07.10 20:53:31.235 117.136.40.35 '123456': order #24626419, sell 0.35 EURCAD- at 1.44868
2014.07.10 20:53:31.236 117.136.40.35 '123456': close order #24626416 by #24571326 at 1.44868 completed
2014.07.10 20:53:31.251 117.136.40.35 '123456': order #24626422, buy 0.15 EURCAD- at 1.51418
2014.07.10 20:53:31.252 117.136.40.35 '123456': close order #23900610 by #24626419 at 1.44868 completed
2014.07.10 20:53:31.266 117.136.40.35 '123456': order #24626425, sell 0.05 EURCAD- at 1.44962
2014.07.10 20:53:31.267 117.136.40.35 '123456': close order #24626422 by #24626076 at 1.44962 completed
2014.07.10 20:53:31.282 117.136.40.35 '123456': order #24626428, buy 0.45 EURCAD- at 1.51182
2014.07.10 20:53:31.283 117.136.40.35 '123456': close order #23905655 by #24626425 at 1.44962 completed
2014.07.10 20:53:31.283 117.136.40.35 '123456': close all orders 'EURCAD-' completed, 36 order(s) remained
2014.07.10 20:58:32.646 117.136.40.35 '123456': login (589, iphone, dc: 0, cid: 46a73c7d13e11c4405486e28fb343ca5, ping: 728 ms)

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