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MT4 Platform - no loggin possible, Error Messege "general Error"

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MaaTini
222
MaaTini 2014.03.28 13:38 

hello community

since some days, I am unable to loggin in my MT4 platform, even real account and demo

and even a recent downloaded demo does not react on my loggin attempts

in the journal, it show following : " connection failed ( general error ) "

what could cause this problem ?

thanks for any help

saparudin
230
saparudin 2014.03.28 14:11  
this case is same with me ... https://forum.mql4.com/62162#937835 ...
saparudin
230
saparudin 2014.03.28 14:14  

iam use windows 7 ultimate 64 bit

qjol
3243
qjol 2014.03.28 14:15  
try B628
Alain Verleyen
Moderator
30755
Alain Verleyen 2014.03.28 15:32  
TenCent:

hello community

since some days, I am unable to loggin in my MT4 platform, even real account and demo

and even a recent downloaded demo does not react on my loggin attempts

in the journal, it show following : " connection failed ( general error ) "

what could cause this problem ?

thanks for any help

I suggest you to ask to your broker and eventually write to the ServiceDesk of Metaquotes.
MaaTini
222
MaaTini 2014.03.28 15:36  
MaaTini
222
MaaTini 2014.03.28 16:24  

it does not happen with only one broker - it happens to all my MT4 platforms on my pc

maybe there is something ( virus/malware ) what is blocking the application?

I ran out of ideas....

Ian Venner
2584
Ian Venner 2014.03.28 21:30  

do you have a firewall

SYED NAUFAL GADDAFI
1401
SYED NAUFAL GADDAFI 2014.03.28 22:13  
SDC:

do you have a firewall


That could be the culprit.
saparudin
230
saparudin 2014.03.28 23:08  
deysmacro:

That could be the culprit.

i have same issue too and i uninstall antivirus and firewall but still failed connect ...

saparudin
230
saparudin 2014.03.28 23:09  
deysmacro:

That could be the culprit.

can u help me with team viewer ????
12
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