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Italian index CFD: data not updating in the last 24 hours?

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JCA
46
JCA 2014.03.13 21:51 

Hello,

I have never seen a problem like this so I have no idea where the issue is coming from but the Italian index on MT4 is still displaying 20924 which was the close on Wednesday 12.

While today, 13th, the Italian index went down closing at 20591 as you can check on Bloomberg:

http://www.bloomberg.com/quote/FTSEMIB:IND

So, can anyone please tell me what is going on, why this happened and what someone can do if there was an open position on that index prior to this issue?

Thank you

Kind regards

JCA
46
JCA 2014.03.13 21:56  

I will add the images if by any chance you won't read this today so you can see what I see now...and everything else is normal, DAX, S&P 500, etc. all fine, except the Italian one.

JCA
46
JCA 2014.03.13 21:57  

Here there is Bloomberg screenshot:

JCA
46
JCA 2014.03.13 21:58  
Actually I add the files here but nothing is showing up.
Keith Watford
Moderator
9624
Keith Watford 2014.03.13 23:41  

Assuming that your platform is connected to the internet.

The price feed comes from your broker, you will have to ask them

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