$450 stuck in wrong MT4 account. I want it out completely at this point.... Please help! :(

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Okay, a few days ago, I opened up a BTC-E account because I knew I could trade on 3:1 margin using Meta Trader 4. So I funded BTC-E with $450.

The $450 hit the BTC-E account just fine. I then transferred it to one of the Meta Trader account numbers I had established. Problem is, I put the $450 in an account that you can't OPEN ORDERS from. Not sure what kind of account it was. So I opened another MT account through BTC-E that I can actually use for trading. I can login to both accounts just fine through BTC-E. The $450 is stuck in one of the accounts I can't trade from, and I can't get it to transfer to the NEW account that I CAN trade from.

I've already done a transfer from that account with the $450 to the NEW account that I want to trade from, but it's been 2 1/2 days, and the money is still in the old account just sitting there. I put in a support ticket to BTC-E over 48 hours ago and I have heard nothing. The Ticket I submitted even says "Unassigned" so they haven't even started to work on it.

I'm available on any chat client if you can help me get this straightened out. I can give you error messages, screenshots.. whatever you need to help me get this figured out.

Please advise. I need some serious help. Thanks in advance! Here is a screenshot of what I see on my MT screen through BTC-E....

 
afcobra2:

Okay, a few days ago, I opened up a BTC-E account because I knew I could trade on 3:1 margin using Meta Trader 4. So I funded BTC-E with $450.

The $450 hit the BTC-E account just fine. I then transferred it to one of the Meta Trader account numbers I had established. Problem is, I put the $450 in an account that you can't OPEN ORDERS from. Not sure what kind of account it was. So I opened another MT account through BTC-E that I can actually use for trading. I can login to both accounts just fine through BTC-E. The $450 is stuck in one of the accounts I can't trade from, and I can't get it to transfer to the NEW account that I CAN trade from.

I've already done a transfer from that account with the $450 to the NEW account that I want to trade from, but it's been 2 1/2 days, and the money is still in the old account just sitting there. I put in a support ticket to BTC-E over 48 hours ago and I have heard nothing. The Ticket I submitted even says "Unassigned" so they haven't even started to work on it.

I'm available on any chat client if you can help me get this straightened out. I can give you error messages, screenshots.. whatever you need to help me get this figured out.

Please advise. I need some serious help. Thanks in advance! Here is a screenshot of what I see on my MT screen through BTC-E....

If you're having problems with your broker, please contact regulators they're registered with.

This is a developer/trader forum ... no-one here can help you with your broker issues.

Also: Individual brokers cannot be discussed. Anyone with broker specific comments, please PM him directly.

Thanks everyone for understanding.

 
Do you really expect any of us users to be able to help you. Only your broker can transfer funds.
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