CANNOT TO CONNECT to mql5.com WEBSITE

 
Something weird has happened on my pc...
It seems someone has blocked my IP adress from mql5.com

I mean it because I can connect from other IP adress...
I tried to connect from my office and was able to connect from there.
The problem is that my accounts are all from my home IP adress

wich was blocked.

I'm not good at computer maintenance so I need some help.

Have anyone got any clue on how I can sort it out?

Please reply.

I just got this message in Russian:

403 - запрещено. Доступ запрещен.

Предоставленные учетные данные не дают права на просмотр этого каталога или страницы.

 
rockpips:
Something weird has happened on my pc...
It seems someone has blocked my IP adress from mql5.com

Do you have an mql5 forum user ID ? 
 
rockpips:
Something weird has happened on my pc...
It seems someone has blocked my IP adress from mql5.com

I mean it because I can connect from other IP adress...
I tried to connect from my office and was able to connect from there.
The problem is that my accounts are all from my home IP adress

wich was blocked.

I'm not good at computer maintenance so I need some help.

Have anyone got any clue on how I can sort it out?

Please reply.

I just got this message in Russian:

403 - запрещено. Доступ запрещен.

Предоставленные учетные данные не дают права на просмотр этого каталога или страницы.

Try to delete the cookies from mql5.com.
 

Hi Ange Voyageur,

Till this morning, I experience the same problem with the same message.

I tried t connect from a free proxy but I think it's getting things worse.

Yesterday afternoon I connected from another place (Chamber de commerce de METZ) that is a well known public French establishment, this is maybe the reason...

Anyway I tried to delete cookies but it makes no difference.

My friends and customer need questions to their answers. I know you are a great guru @ MQL5 so Please Heeeelp.

thanks.

R.

 
remulix:

Hi Ange Voyageur,

Till this morning, I experience the same problem with the same message.

I tried t connect from a free proxy but I think it's getting things worse.

Yesterday afternoon I connected from another place (Chamber de commerce de METZ) that is a well known public French establishment, this is maybe the reason...

Anyway I tried to delete cookies but it makes no difference.

My friends and customer need questions to their answers. I know you are a great guru @ MQL5 so Please Heeeelp.

thanks.

R.

I am not a guru, what's that :-)

The problem is probably with your IP address, can you change it ? Restarting your modem/router is probably enough.

 
angevoyageur: IP address, can you change it ? Restarting your modem/router is probably enough.
IF that doesn't change it then use a free VPN like ***
 

cannot log into account

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