public key is not found

[[Deleted]]

hello, I try to login metatrader 4 with my trader password but it says public key is not found. I can login with my investor password but could not trade. How can I fix this problem? Although it is a demo account I really need to use it. Thank you very much...

[[Deleted]]

ountain802:
hello, I try to login metatrader 4 with my trader password but it says public key is not found. I can login with my investor password but could not trade. How can I fix this problem? Although it is a demo account I really need to use it. Thank you very much...

Are you sure it's a MT4 Message ?

where did you see it ?

[[Deleted]]

Matutin:

Are you sure it's a MT4 Message ?

where did you see it ?

in the journal section.