I hope this message finds you well. I am one of your subscribers on the MQL5 platform, and I have recently subscribed to your signal. I appreciate the effort you put into providing valuable trading insights and signals.
However, I have encountered a compatibility issue with the currency code used in the signal. In the signal, the currency pair is specified as "XAUUSD," whereas in my MT4 platform, the currency pair is represented as "XAUUSD." There is an extra period (".") at the end of the code, which prevents me from accurately following your trades.
I kindly request your assistance in modifying your code to make it compatible with both "XAUUSD" and "XAUUSD." in my MT4 platform. This can be achieved by adjusting the code to recognize the first six characters of the currency pair. If your code is designed to detect "XAUUSD" at the beginning, it will also be compatible with "XAUUSD." and allow me to effectively mirror your trades.
Thank you for your understanding and cooperation in resolving this issue. I look forward to your positive response and the necessary modifications to the signal code. If you require any further information or clarification, please do not hesitate to let me know.
Dear Arnold,
I hope this message finds you well. I am one of your subscribers on the MQL5 platform, and I have recently subscribed to your signal. I appreciate the effort you put into providing valuable trading insights and signals.
However, I have encountered a compatibility issue with the currency code used in the signal. In the signal, the currency pair is specified as "XAUUSD," whereas in my MT4 platform, the currency pair is represented as "XAUUSD." There is an extra period (".") at the end of the code, which prevents me from accurately following your trades.
I kindly request your assistance in modifying your code to make it compatible with both "XAUUSD" and "XAUUSD." in my MT4 platform. This can be achieved by adjusting the code to recognize the first six characters of the currency pair. If your code is designed to detect "XAUUSD" at the beginning, it will also be compatible with "XAUUSD." and allow me to effectively mirror your trades.
Thank you for your understanding and cooperation in resolving this issue. I look forward to your positive response and the necessary modifications to the signal code. If you require any further information or clarification, please do not hesitate to let me know.
Best regards,
Suzanne Tong
[P.S. I will apply a refund procedure to MQL5]