My name is Steven Beckley. I recently purchased your "Multi Chart Crosshairs MT5" indicator under
User: thebeck
Email: cnconsultant@hotmail.com
My MQL5 Account got hosed up and now I have no access to all the Indicators and Adviors that I have purchased over the years. The funny thing is MQL Support say there is on User or Email when I try to reset password, but when I try to re-register with the same User and Email, it says already being used. I've reached a few different ways to get help, but I don't think there is a real person there to help.
Are you willing to provide me access to the "Multi Chart Crosshairs MT5" under this new account, considering I just purchased this within the past 6 weeks?
I understand this is a business... I'm not looking for a handout, just trying to get back access to the indicator I purchased.
Look forward to your response.
NOTE - since I did not have access to my original account I used to purchase the indicator, I had to communicate to you via this free indicator. Not sure if I can, but you free to delete this comment, after I get your response.
Hi Robert,
My name is Steven Beckley. I recently purchased your "Multi Chart Crosshairs MT5" indicator under
My MQL5 Account got hosed up and now I have no access to all the Indicators and Adviors that I have purchased over the years.
The funny thing is MQL Support say there is on User or Email when I try to reset password, but when I try to re-register with the same User and Email, it says already being used.
I've reached a few different ways to get help, but I don't think there is a real person there to help.
Are you willing to provide me access to the "Multi Chart Crosshairs MT5" under this new account, considering I just purchased this within the past 6 weeks?
I understand this is a business... I'm not looking for a handout, just trying to get back access to the indicator I purchased.
Look forward to your response.
NOTE - since I did not have access to my original account I used to purchase the indicator, I had to communicate to you via this free indicator.
Not sure if I can, but you free to delete this comment, after I get your response.
Thanks, and the best to you.
Steven