ive just paid monthly and now it now downloading onto my mt5 forcing me to pay again why is that and its not even downloaded into my files thats not fair sir
Alvon Scott #: ive just paid monthly and now it now downloading onto my mt5 forcing me to pay again why is that and its not even downloaded into my files thats not fair sir
Hello my friend, don’t worry.
This is a common MQL5/MetaTrader 5 synchronization issue, not a second payment request.
Please do the following:
Close MetaTrader 5 completely.
Reopen MT5 and log in again with your MQL5 account (the same account you used to buy the EA).
Go to Market → Purchased, find the EA, and download it again to any MT5 terminal you want.
You will not be charged again.
Your payment is already confirmed on the MQL5 server.
If you still have any problem, please let me know and I will help you.
This is a common MQL5/MetaTrader 5 synchronization issue, not a second payment request.
Please do the following:
Close MetaTrader 5 completely.
Reopen MT5 and log in again with your MQL5 account (the same account you used to buy the EA).
Go to Market → Purchased, find the EA, and download it again to any MT5 terminal you want.
You will not be charged again.
Your payment is already confirmed on the MQL5 server.
If you still have any problem, please let me know and I will help you.
ive tried this multiple times and i cant find the ea i have 2 demos on fbs so when i logged in it got confused as im running another ea on another demo and i can only see that one not yours anywhere at all sir. it keeps asking me to pay again
Alvon Scott #: ive tried this multiple times and i cant find the ea i have 2 demos on fbs so when i logged in it got confused as im running another ea on another demo and i can only see that one not yours anywhere at all sir. it keeps asking me to pay again
My friend, I really want to help you, but please understand one important thing.
All payments, downloads, licenses, and access control are managed only by the MQL5 Market system, not by me as the developer.
I cannot block, unlock, or charge you again — everything is handled by MQL5 automatically.
If the EA does not appear in Market → Purchased, and it keeps asking you to pay again, then according to the rules you must contact MQL5 Support, because only they can check your payment and fix license issues.
For now, please send me a screenshot in DM of:
Your Market → Purchased page
The message that asks you to pay again
I will look at it and guide you step by step as much as I can.
Alvon Scott #: ive tried this multiple times and i cant find the ea i have 2 demos on fbs so when i logged in it got confused as im running another ea on another demo and i can only see that one not yours anywhere at all sir. it keeps asking me to pay again
the renting thing is messing up my set up every time i try it stops my other set up could i cancel and get a refund sir i did want to use but its not working i cannot get it keeps making me pay again.
My friend, I really want to help you, but please understand one important thing.
All payments, downloads, licenses, and access control are managed only by the MQL5 Market system, not by me as the developer.
I cannot block, unlock, or charge you again — everything is handled by MQL5 automatically.
If the EA does not appear in Market → Purchased, and it keeps asking you to pay again, then according to the rules you must contact MQL5 Support, because only they can check your payment and fix license issues.
For now, please send me a screenshot in DM of:
Your Market → Purchased page
The message that asks you to pay again
I will look at it and guide you step by step as much as I can.
its says activation 20 of 20 i found it there in my purchase but its not loading when i click it
Thank you for the great service today in resolving my problem sorry for the stress sir i greatly appreciated your help today great customer service thanks again.
Alvon Scott #: Thank you for the great service today in resolving my problem sorry for the stress sir i greatly appreciated your help today great customer service thanks again.
I really appreciate it. No worries at all — I’m always happy to help. If you need any further assistance, please don’t hesitate to contact me.
Setup files coming soon.
For your information:
If you notice too many orders and want to minimize overall risk, you can enable the daily order limit using the settings below:
This option helps control excessive trading activity and reduce risk.
ive just paid monthly and now it now downloading onto my mt5 forcing me to pay again why is that and its not even downloaded into my files thats not fair sir
Hello my friend, don’t worry.
This is a common MQL5/MetaTrader 5 synchronization issue, not a second payment request.
Please do the following:
You will not be charged again.
Your payment is already confirmed on the MQL5 server.
If you still have any problem, please let me know and I will help you.
Hello my friend, don’t worry.
This is a common MQL5/MetaTrader 5 synchronization issue, not a second payment request.
Please do the following:
You will not be charged again.
Your payment is already confirmed on the MQL5 server.
If you still have any problem, please let me know and I will help you.
ive tried this multiple times and i cant find the ea i have 2 demos on fbs so when i logged in it got confused as im running another ea on another demo and i can only see that one not yours anywhere at all sir. it keeps asking me to pay again
My friend, I really want to help you, but please understand one important thing.
All payments, downloads, licenses, and access control are managed only by the MQL5 Market system, not by me as the developer.
I cannot block, unlock, or charge you again — everything is handled by MQL5 automatically.
If the EA does not appear in Market → Purchased, and it keeps asking you to pay again, then according to the rules you must contact MQL5 Support, because only they can check your payment and fix license issues.
For now, please send me a screenshot in DM of:
I will look at it and guide you step by step as much as I can.
ive tried this multiple times and i cant find the ea i have 2 demos on fbs so when i logged in it got confused as im running another ea on another demo and i can only see that one not yours anywhere at all sir. it keeps asking me to pay again
the renting thing is messing up my set up every time i try it stops my other set up could i cancel and get a refund sir i did want to use but its not working i cannot get it keeps making me pay again.
My friend, I really want to help you, but please understand one important thing.
All payments, downloads, licenses, and access control are managed only by the MQL5 Market system, not by me as the developer.
I cannot block, unlock, or charge you again — everything is handled by MQL5 automatically.
If the EA does not appear in Market → Purchased, and it keeps asking you to pay again, then according to the rules you must contact MQL5 Support, because only they can check your payment and fix license issues.
For now, please send me a screenshot in DM of:
I will look at it and guide you step by step as much as I can.
its says activation 20 of 20 i found it there in my purchase but its not loading when i click it
Please send me a screenshot in DM so I can fully understand the situation and help you correctly.
Please send me a screenshot in DM so I can fully understand the situation and help you correctly.
Thank you for the great service today in resolving my problem sorry for the stress sir i greatly appreciated your help today great customer service thanks again.
If you need any further assistance, please don’t hesitate to contact me.