100 USD
Versione demo scaricata:
6 410
Pubblicato:
29 gennaio 2019
Versione attuale:
19.3
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Hello,
what can I say about this:
1) you and the previous user do not have OBJ_EDIT graphic objects in the panel.
2) this problem is definitely not related to the broker, or trading conditions, and should be reproduced on the terminal of any broker.
3) this problem occurred to two users, and, accordingly, is not related to any specific panel settings.
What options do I see for the source of the problem:
1) There is an error in the panel, and the panel does not render OBJ_EDIT objects.
2) OBJ_EDIT objects are erroneously deleted by another program.
3) OBJ_EDIT objects are deleted by the user.
What can I say about the source of the problem:
1) according to what I wrote at the beginning of the message, if this is a problem in the panel code, then this problem should be reproduced on any terminal. I have tested with the latest version, there are no such problems, and there was no such problem in previous versions. In addition, in recent versions, I have not affected the functions and algorithms that work with OBJ_EDIT.
2) OBJ_EDIT objects are mistakenly deleted by another program - I think that this is unlikely, since this problem occurred to two users at once.
3) OBJ_EDIT objects are deleted by the user - this option is only suitable if these accounts are fake, and the author of these messages is the developer of a similar product, but let's hope that this is not the case.
And so, this is a video with a test of this problem, where you will see that there is no such problem, all objects are in place.
Therefore, I am waiting for a video demonstrating the problem from you, where I will see:
1) that only one chart is open in the terminal.
2) only the Trading Panel is installed on this chart.
3) and where I will see the sequence of actions with the panel that lead to this problem.
Why do I need a video: This is necessary so that I understand how to reproduce this error and subsequently fix it.
First of all thanks for the quick reply, I will provide you a video as soon as possible, I hope I can solve the problem because I like your panel very much and I am looking forward to being able to use it on my real account
Oh sure. You can post the video here, or send it to me by private message. If the video will be in the form of a file, then pack it into a ZIP archive, otherwise the site will not accept the video file.
Oh sure. You can post the video here, or send it to me by private message. If the video will be in the form of a file, then pack it into a ZIP archive, otherwise the site will not accept the video file.
Video Problem Panel
https://drive.google.com/file/d/1fqfFWIJgNb50UaFxCIlQkbUb6WaVi7LB/view?usp=sharing
Video Problem Panel
https://drive.google.com/file/d/1fqfFWIJgNb50UaFxCIlQkbUb6WaVi7LB/view?usp=sharing
I watched the video, now I'll try to find out what the problem is.
What version of terminal do you have?
I watched the video, now I'll try to find out what the problem is.
What version of terminal do you have?
I don't know how do I find out?
Try deleting the Trade Panel folder from the Files folder and restarting the panel. Most likely, an incorrect update of the Panel occurred.
How to find this folder, showed in a GIF picture.
The problem was a stricter compilation of the new version of the terminal, I could not determine this problem, because the previous builds of the terminal did not have this problem.
The problem is solved, the code is optimized for the new terminal build, you can update your panel to version 11.73. Thanks for pointing out the problem.
Всё, как всегда - супер! Спасибо, за обновления! И одно из преимуществ, всегда быстрая реакция на заданные вопросы!
Спасибо!
hello
your trade panel for mt5 did something while i was sleep and i am not happy about it.
i put a virtual stop loss just incase price went back against me. price went back against me and instead of
the trade panel closing the trade, it opened a whole bunch of other trades. this is a huge problem that needs to be correct.
if i didnt wake up when i woke up then i probably would've been down alot more money. please look at the issue and fix it.
this cost me a great trade! your product overall is great but small issues like this is unaccaptable. i was asleep and i coulve lost alot of money becase there
was no stops placed. it just opened a market order.
pictures are uploaded.
hello
your trade panel for mt5 did something while i was sleep and i am not happy about it.
i put a virtual stop loss just incase price went back against me. price went back against me and instead of
the trade panel closing the trade, it opened a whole bunch of other trades. this is a huge problem that needs to be correct.
if i didnt wake up when i woke up then i probably would've been down alot more money. please look at the issue and fix it.
this cost me a great trade! your product overall is great but small issues like this is unaccaptable. i was asleep and i coulve lost alot of money becase there
was no stops placed. it just opened a market order.
pictures are uploaded.
Hello, I'm sorry this happened to you.
I just tested this function, it works without problems.
Other than that, I can say that the virtual stop loss and take profit contain only functions for closing a position, and there is no function for opening positions in it.
I think that we need to deal with this problem, determine its source and if it is a mistake, then fix it.
That's why:
1) write what type of order execution on your account (netting or hedge).
2) write the name of your broker so that I can check it on his account.
3) write what functions you included in the panel.
4) and send me the log files of the Expert and Journal tabs, where to get them is described here - https://forexmq.ru/help/trade_panel/en/the_trade_panel_does_not_work_or_does_not_work_correctly__what_should_i_do_.html
You can send all this to me in a private message.
+ if your account is netting, then this is quite possible, since on netting accounts, in order to close a position, in some cases you need to open an opposite position.
I see in the log that there is an entry that the virtual stop loss is trying to close the order, and I see an entry that the opening of the position was unsuccessful (lack of funds).
I assume that there was such a situation,
the price touched the virtual stop loss, and then
the panel tried to close the order with an opposite position, but there were not enough free funds on the account for this.
since closing the position did not work out, he repeated this in cycles.
On a netting account, this can happen when there is a shortage of free funds, this is not a mistake.
But I do not see confirmation that these positions were opened by the Virtual Stop function, I do not see records of successful opening of positions, it is written everywhere that there are not enough free funds. This record (lack of funds) was generated by the trade server, so there is no doubt here either, no positions were actually opened.
Also, I do not see the opening time of positions on the screen of the transaction history. In this screenshot, I see that you are working with a lot of 0.14, and if you look at the opening hour of these positions, they are at least divided into three groups, with a difference of almost an hour.
Based on the above, I do not see a single fact that these positions were opened by the virtual stop loss function.
Therefore, in order to understand why this happened, in any case, the data about which I wrote above is needed. And besides this, I think that it will be necessary to provide a trading history, where to get it, see the link that I threw off in the previous message.
I managed to reproduce this, and now I understand under what circumstances this could happen, thanks for pointing out this problem, now I will fix it.
Dear sir, so far ive been suing this app for few months. its been really great for risk management. Got one question, how to use app if I want to set as account protector. For example, i want to close all the open position if my total running loss reach -ve 5% or if my profit reach +ve 5% from my equity?
Hello.
For these purposes you can use "General close".
Enter the required values in the fields in percentage or in currency and enable the checkbox.
Please note that this function can take into account and close orders both on all symbols (account) and on the current symbol. To select which orders to take into account and close, use the "all symbols" checkbox.
You can also take into account and close Buy and Sell orders separately, for this use the "Sell & Buy separately" checkbox.
More details about the elements of this panel can be found here - https://forexmq.ru/help/trade_panel/en/panel_for_general_close.html
okay will do.
thank you for your quick response
The mt5 Trade Panel will not install on Macbook air pro... any ideas. I installed it very easy on a regular PC