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81341872  
Hello, I just purchased this EA, could you send me the manual setting and preset file? Thanks.
Jinarto  
81341872 #:
Hello, I just purchased this EA, could you send me the manual setting and preset file? Thanks.

Hello, thanks 


this is attach preset KingGold 3.51.set 

please load/input it then enjoy it


have a nice day

File:
Preset_KingGold351.set  2 kb
81341872  

Hello,

I purchased this trading robot two weeks ago and connected it to my account. However, up to now, the robot has not opened any trades on either the demo account or the live account.

I have followed the setup instructions and ensured that the robot is properly attached to the chart, but it is still not trading.

Could you please check and let me know what the problem might be, or advise me on what I may be missing?

Thank you for your support

Jinarto  
81341872 #:

Hello,

I purchased this trading robot two weeks ago and connected it to my account. However, up to now, the robot has not opened any trades on either the demo account or the live account.

I have followed the setup instructions and ensured that the robot is properly attached to the chart, but it is still not trading.

Could you please check and let me know what the problem might be, or advise me on what I may be missing?

Thank you for your support

Hello, 


first may know : raw/standard/cents and deposit and pair and time frame

we will try the best to re check/re test then contact you as soon.

Jinarto  
Jinarto #:

Hello, 


first may know : raw/standard/cents and deposit and pair and time frame

we will try the best to re check/re test then contact you as soon.

“Issue found: account-login restriction could prevent trading. Update released; please update to latest version and reattach EA.”

81341872  

For your reference, here are my account details:

- Account types: Raw Spread and Standard

- Broker: Exness

- Deposit: $1200

- Pair: XAUUSD

- Timeframe: M5


I also noticed that an update was released on 10 January 2026. Could you please advise:


1. Should I remove the previous version of the EA before installing the latest version?  

2. Can I use the old set file with the new version, or should I start with default inputs?  

3. Any other instructions to ensure the EA works correctly on my accounts?


Thank you very much for your support.


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