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Nguyen Hang Hai Ha  
Umataro007-3 #:

Hello

I purchased this EA on November 12th、but I can't download it. What should I do?

Hello, you just download EA following these instructions:

+ Open your MT4 Terminal.
+ Login your mql5 account on MT4 Terminal.
+ Press Ctrl + T, go to the Market tab and the Purchased tab.
+ You will see the products that you have purchased and then be able to download the product.

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Umataro007-3  

Thank you for your reply.

I did exactly as instructed, but when I clicked "Purchased" nothing showed up.

Is there any other way to receive EA?

I would definitely like to use this EA.

Nguyen Hang Hai Ha  
Umataro007-3 #:

Thank you for your reply.

I did exactly as instructed, but when I clicked "Purchased" nothing showed up.

Is there any other way to receive EA?

I would definitely like to use this EA.

Please check your message.
Umataro007-3  

Thank you for your reply.

I paid $36 on November 12th.

I tried many times following your instructions, but I can't download it.

Please help.



alaneth Ee  

My performance for last 2 weeks. Not bad huh?

BTW, I set SL=200points as I think to test a scalping EA with very tight trail, closing in mostly seconds, the SL should also be close by. 

Anyway, all profits in my IC Markets platform with very low latency - EA performing very well at the moment.

Will try again for another 2 weeks before I go big.

File:
QSGU.jpg  354 kb
Nguyen Hang Hai Ha  
Umataro007-3 #:

Thank you for your reply.

I paid $36 on November 12th.

I tried many times following your instructions, but I can't download it.

Please help.

Hi, I contacted you immediately via private message. But it seems you didn't read the message or you don't know there is a messaging function of mql5.

If you can't check private messages, please email me: nguyenhanghaiha@gmail.com

I also don't know how else to contact you, I don't know your email, so please message me by email first.

To get the ex4 file, please provide your name registered with the broker, and email me, then I will send the ex4 file to you and the ex4 file is locked with your name.


Please make sure you are using MetaTrader 4.

You may have confused it with MetaTrader 5.

Please download and install MetaTrader 4 from your broker. MQL5 has stopped providing MT4 installer, so you always install MT5 even though it shows as MT4.

Nguyen Hang Hai Ha  
alaneth #:

My performance for last 2 weeks. Not bad huh?

BTW, I set SL=200points as I think to test a scalping EA with very tight trail, closing in mostly seconds, the SL should also be close by. 

Anyway, all profits in my IC Markets platform with very low latency - EA performing very well at the moment.

Will try again for another 2 weeks before I go big.


Thanks for the update — looks great!

zenzei_305  
Bot the EA, Can you send me the USDJPY?
Souichirou  

Hello,

I recently purchased an Expert Advisor (EA) from the MQL5 Market. I am attempting to run this EA on my MetaTrader 4 (MT4) platform, but I encountered an error in the Experts tab of the MT4 Journal/Logs.

The specific error message is:

2025.12.09 10:54:51.955 MQL4 Market: product [126705] not found in the database

I would appreciate your assistance in resolving this issue.

Souichirou  
Souichirou #:

Hello,

I recently purchased an Expert Advisor (EA) from the MQL5 Market. I am attempting to run this EA on my MetaTrader 4 (MT4) platform, but I encountered an error in the Experts tab of the MT4 Journal/Logs.

The specific error message is:

2025.12.09 10:54:51.955 MQL4 Market: product [126705] not found in the database

I would appreciate your assistance in resolving this issue.

This Problem solved. Thank you.

And can you send me a "Quantum USDJPY" ?

Nguyen Hang Hai Ha  
Souichirou #:

This Problem solved. Thank you.

And can you send me a "Quantum USDJPY" ?

Hello, I sent you a message.
raypertoire  

Hi,

I have bought Quantum Quantum GBPUSD.  

I'm going to try it soon. Can you send me Quantum USDJPY. Thanks. Best regards.

Jumper  

Hi,

I am using an ECN account where the spread under normal conditions is about 3 pips.

In your EA, the default setting for Max Spread is 45 pips.

During backtesting, I noticed that the EA sometimes attempts to trade during periods of high market movement – likely caused by news events – when the spread would probably be much higher than 3.

Since MT4 backtesting cannot simulate variable spreads, what would you recommend as the optimal Max Spread setting for normal trading conditions?

raypertoire  
raypertoire #:

Hi,

I have bought Quantum Quantum GBPUSD.  

I'm going to try it soon. Can you send me Quantum USDJPY. Thanks. Best regards.

I haven't received answer. The EA no open trade in my account using defaut settings.

Nguyen Hang Hai Ha  
raypertoire #:

Hello,

Please make sure the EA is installed correctly. Kindly check the following conditions:

* Spread: The current spread must be lower than the Max Spread parameter. Lower spread conditions are preferable.

* Auto Trading & Live Trading: Ensure Auto Trading is enabled and Allow Live Trading is checked in the EA settings. You should see a smiley face in the top-right corner of the chart.

* Correct symbol name: Some brokers use different symbol names, such as GBPUSD, GBPUSD_x, GBPUSD.pro, GBPUSDc, etc.

  A common issue happens when logging into multiple accounts on MT4. For example, Account X supports GBPUSD, but Account Y only supports GBPUSD.c. In that case, an already opened GBPUSD chart may become invalid for the new account.

* Bonus accounts: Accounts with trading bonuses are often restricted from using EAs by the broker.

* Trading permission: The account may be in disabled trading status. Please test this by opening a manual trade.

* Chart messages: Check for any messages or warnings on the chart that may indicate a specific issue.

There are many possible reasons. If the problem persists, please send me a private message with screenshots of your chart and EA settings, and I will review it for you.

Best regards.

fulvio.vespasi  

HI it sends me a warning that my stop level is 25 and is too high . will the bot work in this condition?

what happens if I change to market order instead of stop orders ?

thank you

Nguyen Hang Hai Ha  
fulvio.vespasi #:

HI it sends me a warning that my stop level is 25 and is too high . will the bot work in this condition?

what happens if I change to market order instead of stop orders ?

thank you

Hello,

That warning is simply informing you that you may be running the EA under worse-than-normal trading conditions.

The message is clear and detailed, and it already includes the solution: you should use an account or broker with Stop Level = 0.

When the Stop Level is high, it restricts how close the EA can place Stop Loss, Take Profit, or pending orders. This directly affects execution logic. The EA may still run, but performance and precision can be degraded.

Please understand something important:
Trading is about optimizing every operational condition to build long-term edge.
Bad conditions such as:
* High spread
* High commission
* High swap
* High Stop Level
…all act like hidden costs that slowly erode your profitability and increase risk.

Think of it this way: if you earn $100 but must pay $80 in taxes, the pressure becomes extreme. Even if your strategy works, the environment is working against you. Similarly, the world was thrown into chaos when Trump imposed a 40% tariff on imported goods. At that point, businesses could no longer generate profits.

A high Stop Level is part of that “hidden cost” structure. It reduces flexibility and can significantly damage performance over time.

So yes, the EA can technically work — but you are not giving it fair conditions to operate efficiently.

If you want consistent long-term results, you must reduce friction in the system. That includes using a broker/account with Stop Level = 0 and competitive trading conditions.
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