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Elias Waldhe  

I bought Batman and successfully downloaded an activated it on my PC (Windows 7).

Then I was going to do the same on a VPS (Windows Server 2008 R2 Enterprise). Exactly the same procedure. I log in with my MQL5 account so I can see the EA under Market/Purchased. See attached image. It says "Product is purchased, but not downloaded" and a Install button. When I click the button, nothing happens. There are no error messages in Experts tab.

I tried to copy the file to the data folder manually. The text about the product is purchased but not downloaded disappears, but then there is an error "cannot load ....ex4" when I try to open the EA.

It does not help to run MT4 as administrator.

I have no clue why it fails, please help!

File:
Capture.PNG  6 kb
Hieu Tran Van  
Elias Waldhe:

I bought Batman and successfully downloaded an activated it on my PC (Windows 7).

Then I was going to do the same on a VPS (Windows Server 2008 R2 Enterprise). Exactly the same procedure. I log in with my MQL5 account so I can see the EA under Market/Purchased. See attached image. It says "Product is purchased, but not downloaded" and a Install button. When I click the button, nothing happens. There are no error messages in Experts tab.

I tried to copy the file to the data folder manually. The text about the product is purchased but not downloaded disappears, but then there is an error "cannot load ....ex4" when I try to open the EA.

It does not help to run MT4 as administrator.

I have no clue why it fails, please help!

Hieu Tran Van  
Hieu Tran Van:

Copy and paste to right Folder /MQL4/Experts
Then click Install button
Elias Waldhe  
Hieu Tran Van:

Copy and paste to right Folder /MQL4/Experts
Then click Install button

I did: "I tried to copy the file to the data folder manually. The text about the product is purchased but not downloaded disappears, but then there is an error "cannot load ....ex4" when I try to open the EA."

Hieu Tran Van  
Elias Waldhe:

I did: "I tried to copy the file to the data folder manually. The text about the product is purchased but not downloaded disappears, but then there is an error "cannot load ....ex4" when I try to open the EA."


Of course, You can not open EA because that is .ex4 file. The problem is if you can backtest or not? 

Hieu Tran Van  
Hieu Tran Van:

Of course, You can not open EA because that is .ex4 file. The problem is if you can backtest or not? 


Pls copy this file and paste to ..../MQL4/Indicators

File:
Elias Waldhe  
Hieu Tran Van:

Of course, You can not open EA because that is .ex4 file. The problem is if you can backtest or not? 


I meant that I cannot attach it to a chart. The settings window for the EA does not appear.

Elias Waldhe  
Hieu Tran Van:

Pls copy this file and paste to ..../MQL4/Indicators


I tried it now, it works to attach the indicator to the chart, but not the EA.

Elias Waldhe  

I also wrote in the forum: https://www.mql5.com/en/forum/222628

Could it be something with the OS? Old version? 32/64-bit? Have you tried in on Windows Server 2008? Or XP/Vista?

Elias Waldhe  
Elias Waldhe:

I meant that I cannot attach it to a chart. The settings window for the EA does not appear.


I tried backtest now and I get: cannot load Experts/Market/Batman

So it's the same error as when I try to attach it to a chart.

Hieu Tran Van  
Elias Waldhe:

I also wrote in the forum: https://www.mql5.com/en/forum/222628

Could it be something with the OS? Old version? 32/64-bit? Have you tried in on Windows Server 2008? Or XP/Vista?

Remember Each EA has only 5 activations. How many times do you activate it? If less than 5, please close MT4 and reopen. If it can not run I can help you via Teamviewer. I am free from 21:00-22:00. (GMT+7) It is 14:00-15:00 in London, UK
Elias Waldhe  
Hieu Tran Van:
Remember Each EA has only 5 activations. How many times do you activate it? If less than 5, please close MT4 and reopen. If it can not run I can help you via Teamviewer. I am free from 21:00-22:00. (GMT+7) It is 14:00-15:00 in London, UK

I have only activated it once (on my PC). I have restarted MT4 many times.

Sorry I missed that time.

Elias Waldhe  
Elias Waldhe:

I have only activated it once (on my PC). I have restarted MT4 many times.

Sorry I missed that time.


I wrote a pm to you with connection details.

Zhihua Liu  

这个EA不错,我租用了一个月,这是我的实盘。

今天准备购买,随手出错,点了继续租用,郁闷!!!

使用的感觉最大的一点就是,这类EA对服务器挺挑剔,除了选择合适的交易环境外,参数也很敏感,我尽量往保守方向设置。

Hieu Tran Van  
Zhihua Liu:

这个EA不错,我租用了一个月,这是我的实盘。

今天准备购买,随手出错,点了继续租用,郁闷!!!

使用的感觉最大的一点就是,这类EA对服务器挺挑剔,除了选择合适的交易环境外,参数也很敏感,我尽量往保守方向设置。

[Eliminato]  

It is a losing month so far, but be patient; Batman will begin to win again tomorrow.

[Eliminato]  
Hieu Tran Van:

EA is sensitive to broker, just pick a good broker, not a scam broker.

Hieu Tran Van  
selman fatih cakan:
4112 eror pls help me

Check BU level, Stop level, trailing stop. Pls email to me: vanhieu68@yahoo.com

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