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Cannot download or install new new MT4 at my VPS

I CANNOT DOWNLOAD or INSTALL new MT4 at my VPS, I think the IP of my server is banned by mql5 for this, anyone has any idea or how to contact mql5 offically, the support messaging system just direct me around and cant really even a message

8

cannot download and install any new EA or update any EA from MT4, seemed only 1320build ok 1330build and older versions all problem

2021.04.15 09:29:03.227 Access violation write to 0xFFFFFFFF in 'C:\Users\XXX\AppData\Roaming\MetaQuotes\Terminal\68FF8AF8FE12E7753D5EBAFADB5737BA\MQL4\Experts\Market\Trend Scalp Free.ex4' 2021.04.15 09:29:03.227 Trend Scalp Free GBPJPY ,M5: global initialization failed