MT4 crashed when I load an EA to EUR/USD pair.

 

I have tried everything - I reloaded my VPS services several time - I contacted the EA's publisher and broker and both are poiting the finger at one another. Please help.

It is build 224


This is the error message I get:


There has been a critical error

Time : 2009.09.08 11:39

Program : Client Terminal

Version : 4.00 (build: 224, 15 May 2009)

OS : Windows 2003 Server 5.2 Service Pack 2 (Build 3790)

Processors : 8 x X86 (level 6)

Memory : 1048576/912268 kb

Exception : C0000005

Address : 00463860

Access Type : read

Access Addr : 4273BE39


Registers : EAX=4273BE39 CS=0023 EIP=00463860 EFLGS=00010202

: EBX=9310B2EF SS=002b ESP=0233E56C EBP=0233E5A4

: ECX=172E10E6 DS=002b ESI=0045FF64 FS=0053

: EDX=000000FA ES=002b EDI=0297ED20 GS=002b


Stack Trace : 004555B1 02996420 0048BB10 BE8D016A

: 00000000 00000000 00000000 00000000

: 00000000 00000000 00000000 00000000

: 00000000 00000000 00000000 00000000


Modules :

1 : 00400000 002B1000 c:\program files (x86)\metatrader 4 at forex.com\terminal.exe

2 : 00780000 0009B000 c:\windows\syswow64\advapi32.dll

3 : 00820000 0008B000 c:\windows\syswow64\oleaut32.dll

4 : 008B0000 00052000 c:\windows\syswow64\shlwapi.dll

5 : 02680000 00017000 c:\windows\system32\odbcint.dll

6 : 02D20000 002C5000 c:\windows\system32\xpsp2res.dll

7 : 48890000 0003D000 c:\windows\system32\odbc32.dll

8 : 570F0000 00006000 c:\windows\system32\tssoft32.acm

9 : 57100000 0001E000 c:\windows\system32\sl_anet.acm

10 : 57120000 00008000 c:\windows\system32\msgsm32.acm

11 : 57130000 0001E000 c:\windows\system32\msg723.acm

12 : 57150000 00006000 c:\windows\system32\msg711.acm

13 : 57160000 0004D000 c:\windows\system32\msaud32.acm

14 : 571B0000 0008A000 c:\windows\syswow64\l3codeca.acm

15 : 57240000 00007000 c:\windows\system32\imaadp32.acm

16 : 5F270000 0005A000 c:\windows\system32\hnetcfg.dll

17 : 71AE0000 00008000 c:\windows\system32\wshtcpip.dll

18 : 71BB0000 00009000 c:\windows\system32\wsock32.dll

19 : 71BC0000 00008000 c:\windows\system32\rdpsnd.dll

20 : 71BF0000 00008000 c:\windows\system32\ws2help.dll

21 : 71C00000 00017000 c:\windows\system32\ws2_32.dll

22 : 71C40000 00057000 c:\windows\syswow64\netapi32.dll

23 : 72D40000 00007000 c:\windows\system32\msadp32.acm

24 : 72D60000 00008000 c:\windows\system32\msacm32.drv

25 : 73AE0000 00008000 c:\windows\system32\tsd32.dll

26 : 73EB0000 00121000 c:\windows\system32\mfc42.dll

27 : 76190000 00012000 c:\windows\syswow64\msasn1.dll

28 : 761B0000 00093000 c:\windows\syswow64\crypt32.dll

29 : 76280000 00005000 c:\windows\system32\msimg32.dll

30 : 762B0000 00049000 c:\windows\syswow64\comdlg32.dll

31 : 76920000 000C2000 c:\windows\system32\userenv.dll

32 : 76AA0000 0002D000 c:\windows\system32\winmm.dll

33 : 76B70000 0000B000 c:\windows\system32\psapi.dll

34 : 771F0000 00011000 c:\windows\system32\winsta.dll

35 : 77210000 000AB000 c:\windows\syswow64\wininet.dll

36 : 77670000 00139000 c:\windows\syswow64\ole32.dll

37 : 77B70000 00014000 c:\windows\system32\msacm32.dll

38 : 77BA0000 0005A000 c:\windows\syswow64\msvcrt.dll

39 : 7C8D0000 007FF000 c:\windows\syswow64\shell32.dll

40 : 7D4C0000 00130000 c:\windows\syswow64\kernel32.dll

41 : 7D600000 000F0000 c:\windows\system32\ntdll.dll

42 : 7D800000 00090000 c:\windows\syswow64\gdi32.dll

43 : 7D8D0000 00050000 c:\windows\syswow64\secur32.dll

44 : 7D930000 000D0000 c:\windows\syswow64\user32.dll

45 : 7DA20000 000E0000 c:\windows\syswow64\rpcrt4.dll

46 : 7DB30000 00080000 c:\windows\system32\mswsock.dll

47 : 7DBD0000 00103000 c:\windows\winsxs\wow64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.3790.3959_x-ww_5fa17f4e\comctl32.dll

48 : 7DF50000 00070000 c:\windows\system32\uxtheme.dll


Call stack :


Reason: