Signals service disabled for my account — checkbox greyed out in MT5
Hello. The Signals service appears disabled on my account. In MetaTrader 5 → Tools → Options → Community, the "Signals" checkbox is greyed out and cannot be enabled, on several different computers and also on a fresh Windows Server install. Market and MQL5.community login work correctly with the same account. My phone is already verified. Could you check why the Signals service is unavailable for my account? Thank you.


- Download MetaTrader 5 Strategy Tester Agent to join MQL5 Cloud Network
- Questions about how to set up MetaTester 5 Agents Manager - MQL5 Cloud Network
- Manage Trading Accounts - For Advanced Users - Getting Started
Demo and cent accounts cannot subscribe to the Signals service, use a real trading account.