Unable to log in to MQL5 in MT5

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How do I log in to MetaTrader 5 when I am registered on the MQL5 website via a Google account? I don't know my password and probably my login. What should I do? I can't register because my gmail is already in use. I can't change my password because I don't know my current one and when I want to reset it, I don't receive an email.
 
Tomáš Junek:
How do I log in to MetaTrader 5 when I am registered on the MQL5 website via a Google account? I don't know my password and probably my login. What should I do? I can't register because my gmail is already in use. I can't change my password because I don't know my current one and when I want to reset it, I don't receive an email.
For the Beta MT5 demo platform (straight from Metaquotes), just go to File==>Open an Account in MT5, and enter a different email address to create a new Metaquotes demo account.
 
Tomáš Junek:
How do I log in to MetaTrader 5 when I am registered on the MQL5 website via a Google account? I don't know my password and probably my login. What should I do?

You should recover your password by following the link below.

https://www.mql5.com/en/auth_forgotten

Tomáš Junek:
and probably my login

Your login is tomasjunek.

Recover your password and use it along with your login to log in to MQL5.community in MT5.

 
Trying to solve this same issue, by the time I receive the password reset email the link in it has expired.
 
Liam Forsey #:
Trying to solve this same issue, by the time I receive the password reset email the link in it has expired.
Please try again later. The mail server may be undergoing maintenance, as it did on April 11th.
 

Not sure if this is related, but i am getting error when opening mt5 too. But i know my community password, and have other accounts still open with no errors, left open from trading week. only seems to happen to mt5 that is just opened since closing of trade session.

2026.04.18 19:29:48.237 MQL5.community authorization failed

I repeat: i know my password, and i have used it multiple times over past week with total success until today. i have 2 other instances of mt5 that have been open all week, without issue -- using same password, and no error in their journals.

Please accept my apology if my issue seems unrelated; but i believe that "just coincidence"(es) rarely happen.


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