how to reload trade assistant MT5

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I removed this a it was clearly glitching and it is now not in my purchased items to re-install. what do i do?
 
Brewer84:
I removed this a it was clearly glitching and it is now not in my purchased items to re-install. what do i do?
Ask support to the seller.
 
Brewer84:
I removed this a it was clearly glitching and it is now not in my purchased items to re-install. what do i do?
Do you see the product on the list of your purchases in MT5 terminal? (go to "Market" tab, then "Purchased" tab)

Logout of your MQL5 account, restart your MT5 terminal, login into your MQL5 account again.

In MT5 >> Tools >> Options >> Community and check your purchases.

In case you still don't see the product on the list of your purchases in your MT5 terminal, try the following:

Close ALL your MetaTrader terminals
  1. Go to C:\Users\{user name}\AppData\Roaming\ MetaQuotes\Terminal\Community
  2. Delete all files starting from mql4.market.* and mql5.market.*
  3. Open the MetaTrader terminal
  4. Try to install your product again
Should be fine.
 
Oleksandr Medviediev #:
Do you see the product on the list of your purchases in MT5 terminal? (go to "Market" tab, then "Purchased" tab)

Logout of your MQL5 account, restart your MT5 terminal, login into your MQL5 account again.

In MT5 >> Tools >> Options >> Community and check your purchases.

In case you still don't see the product on the list of your purchases in your MT5 terminal, try the following:

Close ALL your MetaTrader terminals
  1. Go to C:\Users\{user name}\AppData\Roaming\ MetaQuotes\Terminal\Community
  2. Delete all files starting from mql4.market.* and mql5.market.*
  3. Open the MetaTrader terminal
  4. Try to install your product again
Should be fine.
thanks for the detailed response.done the job!! much appreciated.
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