Service desk

[man1980]

How long does it take for the service desk to respond? I sent them a screenshot of the issue I was having I haven’t heard anything from them yet 

[Oleksandr Medviediev]

man1980:
How long does it take for the service desk to respond? I sent them a screenshot of the issue I was having I haven’t heard anything from them yet 

Typically, the Service Desk responds within a few days, although extended delays can happen if there’s high volume. Rest assured, they will get back to you.

[man1980]

Ok thanks 

[William Roeder]

man1980: How long

I got a reply from the service desk yesterday regarding an issue. It only took 9 months!
          I want to close my account - General - MQL5 programming forum #3 (2020)

It's been 1 month … the service desk finally responds.
          Get in touch with developers using Service Desk! - General - MQL5 programming forum - Page 59 #584 (2019)