Issue with live signal

[Yahia Mohamed Hassan Mohamed]

I’m having an issue with my live signal: It had like 80 trades since September but now the history was deleted and it is showing that I have an open losing trade even though I don’t. Plus it is not updating after a new trade.

[Michael Charles Schefe]

Yahia Mohamed Hassan Mohamed:
I’m having an issue with my live signal: It had like 80 trades since September but now the history was deleted and it is showing that I have an open losing trade even though I don’t. Plus it is not updating after a new trade.

the initial deposit is gone too. I think i read a similar thread mentioning that that is broker issue.

[Yahia Mohamed Hassan Mohamed]

Michael Charles Schefe #:
the initial deposit is gone too. I think i read a similar thread mentioning that that is broker issue.

Thanks for the info. I just contacted the broker’s customer support as well, will see how it goes.