New password mail not received

[PRATHAMESH GHADIGAONKAR]

Dear team,

Unable to receive new password mail, Kindly resolve the issue on priority

[Oleksandr Medviediev]

PRATHAMESH GHADIGAONKAR:

Dear team,

Unable to receive new password mail, Kindly resolve the issue on priority

If you mean your MQL5 account password, you can reset it here: https://www.mql5.com/en/ auth_forgotten

[Juan Loya]

That link works but no email is ever sent to reset the password if you used google email to setup account.  I have not figured a way around this and have an open ticket with MQL5.