Cloud network agents are disconnected

 

Why cloud network services show disconnected? how to fix it and make it connected?


 
Samy Hussein:

Why cloud network services show disconnected? how to fix it and make it connected?

May be your firewall or antivirus is blocking MT5’s access to cloud services.
Whitelist terminal.exe (MT5) in your firewall and antivirus.
Ensure internet, allow ports 2000–2007, whitelist in firewall.

 
Venkatesan A #:

May be your firewall or antivirus is blocking MT5’s access to cloud services.
Whitelist terminal.exe (MT5) in your firewall and antivirus.
Ensure internet, allow ports 2000–2007, whitelist in firewall.

I run MT5 on windows 11 that run on ARM64 ubuntu - windows installed with virtualization like QEMU, MT5 works fine and tester also show running

Antivirus and windows security disabled, cloud provider firewall disabled and ports of the tester 2000-2003 are open