Stalled Freelance project

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I have opened a request for a developer to code my proposed EA

The title is Superfriend EA

I uploaded the specification & received 6 responses

I selected a developer - the one at the top of the list (number 1) - from Kenya. He said he understood the specification & could build it

I was told by the system to provide the specification, which I did (screenshots 99, 100 & 101) - which is identical to the original specification

The project appears to have stopped at that point

How do I move it along?

 
Col:

If the developer has stopped replying, you can request arbitration from the project page. You have up to 10 business days after the last step (like sending the spec or getting a file) to do this.

Before starting arbitration, it's a good idea to message the developer and ask for an update. If there’s no response within a couple of days, then go ahead and open arbitration.

 
Miguel Angel Vico Alba #:

If the developer has stopped replying, you can request arbitration from the project page. You have up to 10 business days after the last step (like sending the spec or getting a file) to do this.

Before starting arbitration, it's a good idea to message the developer and ask for an update. If there’s no response within a couple of days, then go ahead and open arbitration.

Thank you Miguel

I think the problem is me, not the developer

I have replied to the system asking for a specification, but I do not see what is the next step. I think the developer is still interested. What do I need to do to cause initiation of the design? This is my first activity on this site

 
Col #:

From what you’ve described, it sounds like you’ve already done most of the important steps (selecting the developer and uploading the specification).

Most likely, the missing part is that you haven’t yet defined the budget and the deadline in the system.

These are required for the developer to formally accept the job; without them, the project doesn’t start.

Here’s what you can do:

  • Go back to the project page, and check if it’s asking you to enter or confirm the budget and delivery time.
  • Once those are in place, the developer will be able to accept the job, and the system will reserve the funds.

You can also review the official process here: https://www.mql5.com/en/job/rules#part_III

 

Seems it is all explained in the rules

https://www.mql5.com/en/job/rules


I need to be registered as a Customer

The developer needs to be registered as a Developer

The process is detailed in the rules

Rules of Using the Freelance Service
Rules of Using the Freelance Service
  • www.mql5.com
Rules of Using the Freelance Service: general provisions, execution of orders, payments,
 
Miguel Angel Vico Alba #:

From what you’ve described, it sounds like you’ve already done most of the important steps (selecting the developer and uploading the specification).

Most likely, the missing part is that you haven’t yet defined the budget and the deadline in the system.

These are required for the developer to formally accept the job; without them, the project doesn’t start.

Here’s what you can do:

  • Go back to the project page, and check if it’s asking you to enter or confirm the budget and delivery time.
  • Once those are in place, the developer will be able to accept the job, and the system will reserve the funds.

You can also review the official process here: https://www.mql5.com/en/job/rules#part_III

Thank you Miguel

I have just come across the rules - it seems I have not obeyed about 90% of them, so I shall start again

I am not sure the developer is registered & I am pretty sure I am not registered - at least I now know how to proceed 

 
Col #:

Thank you Miguel

I have just come across the rules - it seems I have not obeyed about 90% of them, so I shall start again

I am not sure the developer is registered & I am pretty sure I am not registered - at least I now know how to proceed 

in Freelance all developers are verified -- without verification, developers are not allowed to work in the service -- verification is not required for the customer.


to start working with a developer:

-- you need to move it to Selected

-- after that the "Progress" menu will appear on the right

-- you will need to confirm the "Requirements Negotiation" step -- to do this you will need to attach a task and you must have the agreed development amount on your balance

 
Miguel Angel Vico Alba #:
You have up to 10 business days
there are no time limits for making decisions in Freelance 
 
Andrey F. Zelinsky #: there are no time limits for making decisions in Freelance 

Just to clarify my side: my mention of the 10 working days was based on the assumption that the user had already selected the developer and initiated the project, as he had stated earlier.

That would place the case under Part V, point 3 of the rules: https://www.mql5.com/en/job/rules#part_V

V. Arbitration Order

3. The term of accepting the arbitration application is 10 working days. The term of making a decision of the arbitration is not regulated and depends on the actual circumstances of the situation in question.

But as it turned out, the user hadn’t finalized the negotiation steps yet, so you’re right, the job wasn’t officially started and no time limits apply at that stage.

Appreciate your follow-up and correction to ensure the process was properly explained. 😉

 
Miguel Angel Vico Alba #:
Appreciate your follow-up and correction to ensure the process was properly explained. 😉
ok, my new friend
 

Hello Audrey

I can not remember how to delete my order - need to do that before I relist it - hopefully without mistakes this time

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