Michael Lewis: for some reason I can log in on the MQL5 web site with my credentials but can't log into the market when on mt5. Any suggestions on how to fix this?
Although you can log into the MQL5 website, accessing the Market from MT5 requires logging in with your MQL5 community username, not your email or broker credentials.
Go to Tools/Options/Community and enter your username (the one in your profile URL ... mrlewis2) and password.
Also, make sure your MT5 terminal is up to date and that Microsoft Edge WebView2 is installed, as it's necessary for Market access.
If you're behind a firewall, VPN, or using a VPS, try connecting from a different network or temporarily disabling security software to see if that resolves the issue.

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for some reason I can log in on the MQL5 web site with my credentials but can't log into the market when on mt5. Any suggestions on how to fix this?