I couldn't get verified, but I sent all the correct information. Sent mail, and what now?
You need to contact Service Desk.
NOTE-1: The Forum is mainly for users to:
(i) exchange ideas
(ii) discuss trading strategies, market trends, MetaTrader features and coding tips
(iii) share views on other trading-related and market-related topics.
NOTE-2: We’re all regular users like yourself and don’t have direct access to the Service Desk and their guidelines or response timelines.
I have a problem with my account. I tried to verify it, but I couldn't. I submitted all my information and scanned my face. Everything turned green and went through, but then I just received this message. What happened?