Trade Freeze Level............can not modify nearer than 3 points

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Hi,

i am getting this error when the EA tries to move the trailing stop loss

SYMBOL_TRADE_FREEZE_LEVEL=3: Cannot modify order  nearer than 3 points from the activation price

i am running the EA on two separated MT5 platforms from 2 different brokers............one is working fine ..........the other generating error with 3 point restriction

EA developer says all his client and brokers and accounts are working fine...........only i have issues with one of the brokers

Broker also does not accept the trouble at his end.........and confirms having no restriction

How do i narrow down and find where exactly is the trouble ??

Thx

ckm

 
ckm Forex:


This is self explanatory: The author of the code has made the ea to make attempt to modify the order at a price where it is not allowed, and is too close to the activation price. This is normal result: an ea cannot modify your stop loss when it is 30 points or less -- away from the current price.

The author needs to fix the issue if you wish to contine to use this ea while on the current broker.

 
ckm Forex:

i am getting this error when the EA tries to move the trailing stop loss

SYMBOL_TRADE_FREEZE_LEVEL=3: Cannot modify order  nearer than 3 points from the activation price

i am running the EA on two separated MT5 platforms from 2 different brokers............one is working fine ..........the other generating error with 3 point restriction

EA developer says all his client and brokers and accounts are working fine...........only i have issues with one of the brokers

Broker also does not accept the trouble at his end.........and confirms having no restriction

How do i narrow down and find where exactly is the trouble ??

increase the trailing distance if the coder has made such a setting available.

If they haven't then there should have been an alternative trailing placement built in.

also i think the proper value to gauge is  SYMBOL_TRADE_STOPS_LEVEL , hence why the broker claims no limitation.

Freeze is for news events if i remember correctly

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