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Hello, I have MT5 Linux installed on my laptop. I cannot connect to my 5ers account. I can connect to other brokers such as IC Markets. There is no error message displayed in the Journal section, so there is no indication as to what the issue is.
I have contacted the 5ers support desk a number of times but they have not been able to provide a solution. I can use the Web Trader platform to connect, so I know that my username, password is correct. Of course the Web Trader option
does not allow me to use Expert Advisors and is very limited.
I have asked the support desk for the IP address of their server FivePercentOnline-Real so I can see if I can ping it, but they will not give it to me. Would anyone know of a way to ping it?
Any assistance would be gratefully received.
Kind regards