MQL5 Service Request Button not working. Poor support.

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I have challenges with MQL5. My funds matured but I can't withdraw. It counts days going in the negative direction after the 7 days they require for one to withdraw.

Now I wanted to create a support ticket but I can't. The button is blank and cannot be clicked. Its been like that for days now.

What can I do here? 
 

It seems that something needs attention in your MQL5 account.

I suggest you to contact the Service Desk using the link below, trying to click the correct categories for your case and open a ticket.

I would start with >> Finance >> Withdrawing money.

https://www.mql5.com/en/users/batsielm/servicedesk

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