Contact

 
Hi, how to contact MQL5 support and reach a real person not the virtual assistance?
I have a question about withdrawal methods for a specific nationality.
 
Abdulhadi Darwish:
Hi, how to contact MQL5 support and reach a real person not the virtual assistance?
I have a question about withdrawal methods for a specific nationality.

Usually they cannot help you with this. Try to find your own working solution for withdrawal.

 

Forum on trading, automated trading systems and testing trading strategies

I can not login to account due to lost iPhone and can not receive code verification.

Sergey Golubev, 2024.05.25 09:49

It is what they (service desk) replied about how to contact with them -

Users are still able to contact service desk from the chat, but that function is available for specific subjects only. They need to choose properly.
We've added ~50 new subjects to the chat bot to cover most of the popular questions and problems.


 

Thank you!