VPS Randomly causing trades to be delayed from signal

 
Randomly on the 30th - 31st of Jan my account history showed different trades than my signal's account history which is impossible as I copy traded the entire time. Before this the trades were completely in sync to the minute. Randomly today my trades are off by two hours, again showing a difference. On the 30th - 31st the difference in time was eight hours and some trades didn't even happen. I have contacted support which I have found to not be helpful at all here and am asking if anyone knows how to fix this issue better than contacting support?