EA purchased and deleted?

[Luisa E.]

Hello,

I purchased a EA for al lot of money and now the Owner deleted it and I still have activations open but can not download the EA anymore. So money gone or how can I get my money back?

Any Ideas?

Thanks

[Antonis Michos]

Luisa Ehrlich:

Hello,

I purchased a EA for al lot of money and now the Owner deleted it and I still have activations open but can not download the EA anymore. So money gone or how can I get my money back?

Any Ideas?

Thanks

Go to your MT. ✓Market tab.thrn Purchased tab. And you download the EA.

The EAs can not be deleted.Only be hidden from market.

[Sergey Golubev]

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again