Chart is not moving

I have been waiting for 12 hours, and I see that the chart is not moving. How can I fix that problem? Thanks in advance.
Files:
chart_issue.jpg  38 kb
Make sure that you are logged into a valid real or demo trading account and that the instrument you are looking at is traded normally.
Eleni Anna Branou #:
Make sure that you are logged into a valid real or demo trading account and that the instrument you are looking at is traded normally.
Thank you very much it worked!
Cryt:
I have been waiting for 12 hours, and I see that the chart is not moving. How can I fix that problem? Thanks in advance.
its due login or check you connection