Unable to login to the Trader community through the application

 
I can't login to the trader community through the MQL5 and MQL4 applications, but when I log in via the website I can. So how to deal with it?
 
Keno:
I can't login to the trader community through the MQL5 and MQL4 applications, but when I log in via the website I can. So how to deal with it?

It sounds like you're having trouble logging in to your MQL5 and MQL4 apps. You mentioned that you can login through the website but not through the apps. There could be a number of reasons why this is happening. One possible reason is that you are using incorrect login or password. Another reason could be because you are using an old version of Metatrader 4¹³.


You can try resetting your password several times and see if that works. If it doesn't work, you can try logging in with your forum credentials instead of your email (Or vice versa). If none of these solutions work, you can contact your broker's IT support for assistance.


I hope this helps!


(1) I cannot connect MT4 account to MQL5.community (connection error). https://www.mql5.com/en/forum/322227.

(2) Can't login to MQL5 from MT5 app - page 2. https://www.mql5.com/en/forum/364659/page2.

(3) Cannot login to MQL5 from MT5 application. https://www.mql5.com/en/forum/364659.