Seller registration

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3D face matching keep saying error what do I do pls 
 

Forum on trading, automated trading systems and testing trading strategies

My Seller Account Not Approve

Eleni Anna Branou, 2018.09.21 15:56

Ask the service desk why they rejected you.

Usually they reject applications, due to improper document submission.

Read the below documentation:

  1. To confirm their identity, users need to provide a photograph of one of the following documents:
    • passport (double-page spread);
    • ID card or identity certificate (front side);
    • driver's license (front side).
  2. Document photographs should meet the following requirements:
    • photographs should be in color;
    • photographs should be uncut — all edges of a document should be visible;
    • a document should occupy more than 50% of the photograph area;
    • a photograph should be clear; a text should be legible and easy to read;
    • editing photographs using image-processing applications is not allowed.

 
Sergey Golubev #:

After uploading my govt issued card then I was directed to another page which is the “3D face matching”. My problem is it hasn’t even scanned my face and it already saying error 
 
Sergey Golubev #:

Just at the click of “get started” it will just display LOADING ERROR 😩
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