no access market watch

hi i trade mofid broher mt5(MofidSecurities-Server), butabout 3 weeks dosnt works, and i call to broker but nobody response, could you plase tell me what happend and why it dosnt works? thanks a lot
saeed413:
hi i trade mofid broher mt5(MofidSecurities-Server), butabout 3 weeks dosnt works, and i call to broker but nobody response, could you plase tell me what happend and why it dosnt works? thanks a lot

please share terminal screenshot