SIGNALS : Mismatch number of trades between provider and subscriber.

[Wang Hong Jee]

1. Today i noticed there is 8 trades in my account and upon checking, provider only has 2 trades.
2. All 8 trades doesnt trade at same time.
3. Each time 2 trades open (take a look at the open and close time). Then it closes, then open another 2.
4. Example A & B open and close. Then C & D open and close. Then E & F open and close.
5. All same TP.

Can someone explain what happens? I thought provider and subscriber supposed to be the same?


This is the trades today... 


This is the provider's trade

[Quoc Cuong Tran]

i think maybe different broker when your broker side add 1 zero so TP will be 10 times smaller than signal please check your broker again

[Wang Hong Jee]

Quoc Cuong Tran #:
i think maybe different broker when your broker side add 1 zero so TP will be 10 times smaller than signal please check your broker again

Thanks but u dont get what I mean. What i mean is Provider has 2 trades only but my side has 8. Not the lot size issue.

[Sergey Golubev]

nicholaswhj #:

Thanks but u dont get what I mean. What i mean is Provider has 2 trades only but my side has 8. Not the lot size issue.

If your trade is closed (because of TP or SL) but the provider's trade is not closed so the signal system during synchronization recognized that the signal provider is having the trade but you -not (because it was closed), and open this trade once again.
I mean: if you use "Copy Stop Loss and Take Profit levels" in the subscription settings so your trades may get stop loss or take profit but the signal provider's trades - not, and trades may be opened once again for you (because the provider is having those trades but those trades were closed for you).
Thus, do not use "Copy Stop Loss and Take Profit levels", and your trades will be closed on the same time with the signal provider's trades.
Some details are on this thread by two posts: https://www.mql5.com/en/forum/213912

The other reason may be the following: you are using subscription on MQL5 VPS and on your home Metatrader in the same time ...

[Wang Hong Jee]

Sergey Golubev #:

If your trade is closed (because of TP or SL) but the provider's trade is not closed so the signal system during synchronization recognized that the signal provider is having the trade but you -not (because it was closed), and open this trade once again.
I mean: if you use "Copy Stop Loss and Take Profit levels" in the subscription settings so your trades may get stop loss or take profit but the signal provider's trades - not, and trades may be opened once again for you (because the provider is having those trades but those trades were closed for you).
Thus, do not use "Copy Stop Loss and Take Profit levels", and your trades will be closed on the same time with the signal provider's trades.
Some details are on this thread by two posts: https://www.mql5.com/en/forum/213912

The other reason may be the following: you are using subscription on MQL5 VPS and on your home Metatrader in the same time ...

noted. thanks for the reply.