Bought EA not in purchased items

 

Hi, 


I bought an EA, and the amount is showing under payments (Ref:  10432569), but it's not showing in purchased items and I cannot activate it?


Regards

 

Make sure that the purchase has been made with the same MQL5 account you are trying to install it.

https://www.mql5.com/en/users/melmelmelmel/accounting

https://www.mql5.com/en/users/melmelmelmel/market

Reason: