My MT5 can't take the position !

Manh Nguyen Dinh
40
I've copy a trader with the symbol is STEP INDEX, but my MT5 didn't execute the trade every time there was an order on the person I followed. I use Exness broker. Anybody can support me ?
Juvenille Emperor Limited
Moderator
33980
Manh Nguyen Dinh:
I've copy a trader with the symbol is STEP INDEX, but my MT5 didn't execute the trade every time there was an order on the person I followed. I use Exness broker. Anybody can support me ?

You can't copy this instrument if your broker doesn't offer it in its MT5 >> View >> Symbols.

In case it offers it, check whether is enabled.

Manh Nguyen Dinh
40
Manh Nguyen Dinh  
Thank you so much !