I can not renew the subscrition on a signal!

[MATTIA FERRONATO]

Hi, I'm desperate,

the signal <Deleted> is in a large drowdawn and I can't renew my subscrition of

39 $. My credit card dosn't work? I have a balance of 80 $ on my mql5 account!! Any suggestion?

[Eleni Anna Branou]

MATTIA FERRONATO:

Hi, I'm desperate,

the signal <Deleted> is in a large drowdawn and I can't renew my subscrition of

39 $. My credit card dosn't work? I have a balance of 80 $ on my mql5 account!! Any suggestion?

You can't buy or renew a signal subscription while there is a larger than 30% drawdown.

Try to select the auto renewal option in the subscriptions page here:

https://www.mql5.com/en/signals/subscriptions

Since your MQL5 balance is larger than the subscription price, it should work.