Purchasing EA using gmail account

[Kanesen Ponnusamy]

Hi,

I purchased an EA by logging in to MQL5 using my gmail account instead of registering a new MQL5 account.

I tried to activate the EA but I am not able to see the EA's I purchased from my MT4 platform. The login credentials I used is my gmail account credentials.

Do I need to register a new MQL5 account ? And if I do so how can I activate the EA's that I purchased using my gmail account ?

Kindly assist.

Thanks

[Eleni Anna Branou]

Kanesen Ponnusamy:

Hi,

I purchased an EA by logging in to MQL5 using my gmail account instead of registering a new MQL5 account.

I tried to activate the EA but I am not able to see the EA's I purchased from my MT4 platform. The login credentials I used is my gmail account credentials.

Do I need to register a new MQL5 account ? And if I do so how can I activate the EA's that I purchased using my gmail account ?

Kindly assist.

Thanks

You need to login into your MQL5 account using your gaaneaz login and not your email.