There are a problem with my mql5 account, Financial Operations Are Blocked, How to solve it?

 

I work with my partner and pay him for his work . but  i don't know why the system block my account. Now i can not pay him or tranfer my money to him.

I request ticket to solve On Service Desk but until now no one reply me. Please tell my how to solve this problem. 

Thanks 

 
NgoBaoAnhFx:

I work with my partner and pay him for his work . but  i don't know why the system block my account. Now i can not pay him or tranfer my money to him.

I request ticket to solve On Service Desk but until now no one reply me. Please tell my how to solve this problem. 

Thanks 

Wait
 
how long nead wait ?
Reason: