How do I contact the helpdesk? - page 10
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I don't have it in the menu
In this case, provide as much detail as possible:
- Phone type and model
- Operating system type and version
- Type and build of mobile trading terminal
- Login, password and server to test connection.
And most importantly: have you tried uninstalling and reinstalling the app?In this case, provide as much detail as possible:
- Phone type and model
- Operating system type and version
- Type and build of mobile trading terminal
- Login, password and server to test the connection.
And most importantly: have you tried uninstalling and reinstalling the application?In that case, provide as much detail as possible:
- Phone type and model
- Type and version of operating system
- Type and build of mobile trading terminal
- Login, password and server to test the connection.
And most importantly: have you tried uninstalling and reinstalling the app?I don't have it in menu
Confirmed.
On metatrader 4 the mobile terminal has hieroglyphics.
With robo.....
And on mt5 it's ok.
And what happens is this: open any news - it's in normal encoding, blinking and quacky characters.
I.e. - open any The news - title in russian - download - everything turns into a rusty ....
Reinstallation did not help
In this case, provide as much detail as possible:
- Phone type and model
- Type and version of operating system
- Type and build of mobile trading terminal
- Login, password and server to test connection.
And most importantly: have you tried uninstalling and reinstalling the application?Confirmed.
On metatrader 4 the mobile terminal has hieroglyphics.
With robo.....
And on mt5 it's ok.
And what happens is this: open any news - it's in normal encoding, flashing and quacky characters.
I.e. - open any The news - header in Russian - upload - everything turns into cursive ....
Ask your broker to contact the developers if they have done everything correctly. So far it looks like an encoding problem when sending news.
Ask the broker to contact the developers if they have done the right thing. So far it looks like an encoding problem when sending the news.
Wrote. Are you from tech support or just a user?
Log in from your computer and you will see all the statuses at once.
Ask the broker to contact the developers if they have done the right thing. So far it looks like an encoding problem when sending the news.